Privacy policy

Privacy Policy

Violet Vapor &/or violetvapor.com respects the right of our customers privacy.  We will not sell or share your information with any other company unless required by law.

Terms and Conditions

Introduction

Welcome to Violet Vapor &/or violetvapor.com This site is designed to be a fun, friendly and welcoming place where customers may purchase high quality merchandise of exceptional value.  To keep your experience a positive one, we want to avoid misunderstandings.  Violet Vapor &/or violetvapor.com com (that is “us” or “we”) has prepared these Terms and Conditions for anyone using products purchased at Violet Vapor &/or violetvapor.com (that is “you”).  We do this to help you understand us and the offerings on this site.  By using this site, you agree to these Terms and Conditions and agree that they may be updated by Violet Vapor &/or violetvapor.com at any time and without notice.  You are welcome to our site and we encourage you to use this site on a regular basis.  You may not modify material on this site in any way.

 My Account

By using this site, you agree not to misuse your account access or password.  Only you may use your password and you agree to take all reasonable precautions to keep it secret.  If another party wishes to use Violet Vapor &/or violetvapor.com they should establish their own account.  Establishing an account is free, easy and only takes a few moments.  You understand that it is in your interest to keep your account information confidential because you are responsible for any transactions initiated using your account.  We will take reasonable efforts on our part to maintain the privacy and security of your information.  (See our Privacy Policy below).  You agree to notify Violet Vapor &/or violetvapor.com immediately if you become aware of unauthorized use of your account.  By opening and maintaining an account with us, you are telling us that the information you have provided about yourself is accurate, current and complete and that you will update your account information whenever this information changes.  You agree that if your information is believed to be inaccurate, we have the right to suspend or terminate your account and at our sole discretion, refuse any further use of Violet Vapor &/or violetvapor.com.  In the event Violet Vapor &/or violetvapor.com feels an account has been used in a fraudulent manner, Violet Vapor &/or violetvapor.com reserves the right to execute and all legal remedies.

 Termination of Usage

We may terminate or suspend your access of this site, all or in part, without any notice, for any conduct which, in our sole discretion, is disruptive to Violet Vapor &/or violetvapor.com or is in violation of any law , or these Terms and Conditions.

 Capacity to Contract

Violet Vapor &/or violetvapor.com products are intended for persons of legal age (18 years or older) only.  By using this site, you represent to Violet Vapor &/or violetvapor.com that you are of legal age of majority in your state or that you are at least 18 years of age.

 Legal Compliance

You agree to comply with all applicable laws, statutes, ordinances and regulations we you use Violet Vapor &/or violetvapor.com and purchase products through the site.  In our sole discretion, we may report actual or perceived violations to law enforcement or appropriate authorities.

 Order Acceptance

If you place an order for merchandise on Violet Vapor &/or violetvapor.com  you agree to pay for the order by authorizing a corresponding charge to a valid credit card acceptable to us.  We reserve the right to accept or decline your order at any time and for any reason.  This is true even if you have received an order confirmation for us.  We are not liable in any way if a financial institution which has issued a credit card to you refuses to honor the card for any reason.

 Sales and Other Taxes

We are required to collect sales tax on orders delivered to certain states.  Unless you are able to provide us with a valid and correct tax exemption certificate prior to our acceptance of the order, you are responsible for sales and all other taxes associated with the order.

 Product Availability

Even when information on Violet Vapor &/or violetvapor.com indicates that a product is available, it may not be.  We do not guarantee availability under any circumstance.  Without liability and without prior notice, we reserve the right to change, or discontinue any or all products or to cancel any order.

 Product Service and Support

For 10 business days following shipment to you of merchandise, EXCLUDING items listed below under Return Policy, you have ordered through Violet Vapor &/or violetvapor.com  you have an absolute guarantee of satisfaction from Violet Vapor &/or violetvapor.com .  You may return merchandise for replacement of the item any time during that period.  Shipping charges will be your responsibility.

 Shipping and Delivery

Violet Vapor &/or violetvapor.com will ship USPS to any of the 50 states comprising the USA, US territories and to US military addresses (APO/FPO).  We will ship orders within 3 business days after receipt of your order paid in full, subject to product availability.  Business days are Monday through Friday excluding federal or local holidays.  In the event that an item cannot ship within the standard delivery times, it will be treated as “backordered.”  This means that you will be advised of the delay and will have the opportunity to cancel the order.  This policy is subject to change at any time and without notice.  Violet Vapor &/or violetvapor.com will determine the carrier to be used at their sole discretion.

 Returns Policy

Customer Satisfaction is of utmost importance at Violet Vapor &/or violetvapor.com .  If you are dissatisfied with merchandise purchased through Violet Vapor &/or violetvapor.com for any reason, you may return the item within 10 business days from the date it was shipped to you.  For sanitary reasons and overall safety of our customers, we cannot accept returns or cartridges, bottled liquid, drip tips, and used atomizers.  Therefore, our Returns Policy EXCLUDES these kinds of items.  At your option, you may receive a replacement, excluding shipping cost, of a non-excluded item if available.  The process is very simple and straightforward:

1. Repackage the item including all original parts, packaging material, instructions, etc.  Within reason, this means that everything must be returned exactly as it was sent to you.  Poor repackaging or the return of damages merchandise could result in refusal of your return and loss of any refund or replacement item.  Items MUST not have any damage/have been used.
2. Include a copy of the original Packaging List in the package.
3. Ship the item (at your expense and choice of carrier) to the address with which you were provided on the original Packing List that was sent with your item.

 Limited Liability

We have worked very hard to make the information found on Violet Vapor &/or violetvapor.com accurate and up-to-date.  But, it is reasonable to point out that we cannot be expected to be perfect.  You may find errors, inaccuracies or other imperfections on the site.  By using the site in any way, you agree that anyone associated in any way with Violet Vapor &/or violetvapor.com will not be held liable for damages arising from the operation, content or use of this site.  This limitation of liability is comprehensive and applies to all damages of any kind.  Violet Vapor &/or violetvapor.com makes no warranty, express or implies, with regard to any product sold on this site.  The merchandise, products and services on this site are offered and provided “as is” without warranties of any kind including warranties on merchantability, fitness for a particular purpose, or non-infringement of intellectual property.  If we breach these terms and conditions, or sole and exclusive maximum liability to you shall not in any event exceed the total price of the products ordered by you.

 Typographical Errors

Although we make all reasonable efforts to present only accurate and reliable information on Violet Vapor &/or violetvapor.com, it is still possible that errors may occur in pricing and/or product information.  This is true even if your credit card has been charged.  However, if a credit card charge has been made, and we elect to refuse or cancel the order, we will issue a credit to your credit card in the amount of the charge.

 Links to Other Sites

Violet Vapor &/or violetvapor.com may contain links to other web sites which are owned and operated by third parties not connected with Violet Vapor &/or violetvapor.com .  We do this solely as a convenience to you.  Violet Vapor &/or violetvapor.com is not responsible for any of these sites or the contents you may find there.  We do not endorse or guarantee the accuracy or completeness of content found on such sites.

 Copyright

The materials on the Violet Vapor &/or violetvapor.com website are the property of and copyrighted by Violet Vapor &/or violetvapor.com and all rights are reserved.

 Applicable Law

Any legal action brought against Violet Vapor &/or violetvapor.com shall be governed by the laws of the State of Texas.  We make no representation that Violet Vapor &/or violetvapor.com content is appropriate for access outside the United States.  If you access Violet Vapor &/or violetvapor.com from outside the United Sates, you are doing so at your own initiative and are responsible for compliance with local laws and are strictly prohibited from purchasing products from this site.

 Invalid Terms

If any provision of the Terms and Conditions is held to be invalid, illegal or unenforceable, that provision with nevertheless be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions will not be affected.

 Legal

These products are not intended to diagnose, treat, cure or prevent any disease.  Information and statements made are for educational purposes and are not intended to replace the advice of your health care professional.  By purchasing these products, you agree to use products at your own risk.  Under no circumstances will Violet Vapor &/or violetvapor.com be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, or reliance on any product on this site.

You agree to indemnify, defend, and hold harmless Violet Vapor &/or violetvapor.com its officers, directors, employees, agents, licensors and suppliers (collectively the “service providers”) from and against losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.