Violet Vapor LLC is based out of Fort Worth, Texas. See our Locations page for our store's phone numbers and addresses.
Hey guys, we always want to improve, and your feedback is the best way to do that! Questions, complaints, comments, compliments? Tell us here!
**Regarding Shipping Delays**
We ship all of our packages through USPS Monday through Friday. All orders placed during the week are usually fulfilled the same day or the next day. While we are able to control how your order is fulfilled, we are unable to control how quickly your package will get to you.
Due to COVID-19, many of our customers have experienced delays with their packages. Unfortunately, we are unable to control the amount of time it will take for your package to arrive once it is given to USPS. If the tracking shows it is still in transit, please be patient while your order is in the mail.
Thank you for your understanding during this difficult time.
We need this! If you ordered online, you'll have an email with your order number. If you purchased in store, it's the number on your receipt that starts with Invoice #: